We’re here to help with the HireFlow app and the HireFlow applicant tracking system. Email support@hireflow.tech and we’ll reply within one business day.
For job seekers
Do I need the HireFlow app to apply or get hired?
No. The app is an optional way to follow your applications, interviews and offers in one place. You can always apply through an employer’s career page and handle everything by email.
What is my Reference ID?
Your Reference ID (it looks like HF-XXXXXXXX) is shown on the app’s Home screen. Employers use it to link your applications to your HireFlow profile. Share it only with employers you’re applying to.
How do I accept or decline an offer?
Offers are accepted only by signing the official offer letter the employer emails you and replying to that email. In the app you can tell the employer, without commitment, that you’d like to accept, that you have questions, or that you plan to decline. Nothing you choose in the app is binding. If you can’t find the offer email, check your spam folder or reply to the hiring team.
Can I change my profile?
Your profile is locked after sign-up so employers see exactly what you submitted. To correct something, email support@hireflow.tech from the address on your account.
Why do I see jobs from my country first?
You choose the country you live in when you sign up. The Jobs tab shows jobs in that country first; tap + abroad to see jobs elsewhere. Employers in your country can find your profile in the Talent Pool, as can employers that choose to include candidates from all countries. To correct your country, email support@hireflow.tech.
How do I stop employers from finding me?
In the app, go to Settings → Account and turn off Visible to employers. Turn it back on at any time.
How do I manage notifications?
In the app, go to Settings → Preferences. You can also turn notifications off in your iPhone’s Settings → Notifications → HireFlow.
How do I get a copy of my data?
In the app, go to Settings → Account → Download My Data.
How do I delete my account?
In the app, go to Settings → Account → Delete Account Permanently. This removes your profile, applications and documents from HireFlow and from the Talent Pool. Employers you applied to may keep their own hiring records as the law requires; contact them directly about those. If you can’t sign in, email privacy@hireflow.tech from the address on your account and we’ll delete it for you.
I didn’t get my verification code
Check your spam or junk folder for an email from HireFlow, then tap Resend code. Codes expire after a short time, so use the newest one.
For employers
Company workspaces are managed at ats.hireflow.tech. For account setup, billing, or to add your team, email support@hireflow.tech.
Privacy and security
- Privacy requests: privacy@hireflow.tech · Privacy Policy
- Terms: Terms of Service
- Report a security issue: security@hireflow.tech
- Report abuse or a suspicious job posting: abuse@hireflow.tech
HireFlow Tech LLC